Anniluce are committed to providing you with an exceptional sercvice and we want you to be delighted with your purchase. As part of that commitment we offer a 100% money back guarantee (excluding any postal charges) if you are not completely satisfied with your purchase for whatever reason.

 

Goods can be returned within 14 days of despatch for a full refund or exchange (excluding any return postal charges) subject to the following terms and conditions:

 

Goods must be returned in perfect re-saleable condition and NOT worn, labelling attached, all packaging complete and free from make-up and perfume traces.

 

No refund or exchange will be made until the goods have been received back.

 

We strongly advise that you use a postal service which is registered should the item get lost in transit.

 

High value goods should be sent insured.

 

The parcel remains your responsibility until it reaches us.

 

You will find a returns form inside your parcel. Please fill this in, enclose it with the goods and your original receipt and send the parcel to:-

Anniluce
PO BOX 2160
Woodford Green
Essex IG8 7LH

Thank you.