Anniluce are committed to providing you with an exceptional service and we want you to be delighted with your purchase. As part of that commitment , we offer a 100% money back guarantee (excluding any postal charges) if you are not completely satisfied with your purchase for whatever reason provided the following conditions are met.

·         Goods can be returned within 14 days of receipt for a full refund or exchange (excluding any return postal charges). The following terms and conditions apply:

·         Goods must be returned in perfect re-saleable condition and NOT worn or washed, all labelling attached and all packaging complete.

·         No refund or exchange will be made until the goods have been returned and checked.

·         We strongly advise that when returning items, you use a delivery method that requires a signature i.e. Royal Mail Recorded Delivery or Special Delivery.

·         The parcel remains your responsibility until it reaches us.