Anniluce are committed to providing you with an exceptional service and we want you to be delighted with your purchase. As part of that commitment , we offer a 100% money back guarantee (excluding any postal charges) if you are not completely satisfied with your purchase for whatever reason provided the following conditions are met.
·Goods can be returned within 14 days of receipt for a full refund or exchange (excluding any return postal charges). The following terms and conditions apply:
·Goods must be returned in perfect re-saleable condition and NOT worn or washed, all labelling attached and all packaging complete.
·No refund or exchange will be made until the goods have been returned and checked.
·We strongly advise that when returning items, you use a delivery method that requires a signature i.e. Royal Mail Recorded Delivery or Special Delivery.
·The parcel remains your responsibility until it reaches us.
How to Return or Exchange
You will find a “returns form” inside your parcel. Please fill this in, enclose it with the goods and your original receipt and send the parcel by Royal Mail Recorded or Special Delivery to:-
